We are seeking an experienced IT Support Engineer (m/f/d) to join our UK team. This is an exciting opportunity for someone who is passionate about IT and is interested in learning and developing expertise within the latest technologies, and keen to join a global and growing team.
Hybrid working model: Enjoy the flexibility of working remotely and on-site at our office in Wykeham, Scarborough, UK.
Your Responsibilites
- Provide IT support to internal users for laptops, mobile devices, and other hardware and software
- Troubleshoot and resolve technical issues related to software, hardware, and network systems
- Support the operations of our internal IT infrastructure hosted on premise or in the cloud
- Collaborate with other team members across other regions for incident resolution and general IT projects and initiatives
Your Skills & Key Requirements
- Proficient in English, with advanced skills in both written and oral communication
- Minimum of 1-2 years of practical or relevant experience
- Very good analytical thinking skills, complemented by a strong team player mentality
- Positive “can-do” attitude and a willingness to learn
- Experience with incident management tools, Windows and/or MacOS, Active Directory, Office365, Networking
Desirable Additional Skills (Nice-to-have)
- Degree in an industry-related field (e.g., Cybersecurity, Computer Science)
- Experience in Linux environments
- Skills in IAM, with experience in WebSSO protocols such as SAML, OIDC and OAuth2